Dairy chiller · aisle 3 4 °C · doors closedFreezer 5 · frozen aisle −21 °C · in range
- Dairy chiller · aisle 3 4 °C · doors closed
- Freezer 5 · frozen aisle −21 °C · in range
Supermarket chains
Every dairy, frozen and fresh counter against its safe range.
What we monitor
From the counter to the regional QA screen.
Meat and fresh counters
Open counters and back-room cold rooms, each on its own range.
Meat counter · Store 8Today · 0–4 °C
- Above 4 °C1:10 PM to 3:05 PM · highest 5.2 °C
- Back cold room1 °C · in range
Regional QA
Every store on one screen, and each store's record ready for an audit.
South region · 24 storesRegional QA
- Store 814 of 14 units in range
- Store 3 · dairy chillerBack in range 3:50 AM · on record
- Store 19 · freezer 2Not heard for 40 min · store told
- Audit reportReady for each store
Who sees what
One screen for regional QA. One alert for each store.
- 01Your regional QA team
Every store's counters and cold rooms on one screen, and the record ready for an audit.
- 02The store manager
The first WhatsApp and SMS when their own counter drifts, and nobody else's.
- 03The refrigeration technician
Told next if nobody answers, with the unit, its reading and how long it has been out.
One night
A dairy chiller drifts overnight. The store manager hears before opening.
- 1:30 AMDoes it matter yet?
The dairy chiller's fan stops. It is still at 4 °C, inside 2–5 °C. Saved, no alarm yet.
- 2:05 AMIs it out of range?
It passes 5 °C. OneIoT starts counting, so a night restock doesn't wake anyone.
- 2:20 AMWho needs to know?
Still too warm after 15 minutes. The store manager gets a WhatsApp and an SMS.
- 2:30 AMWhat if nobody answers?
Ten minutes, no reply. The refrigeration technician is told too.
- 2:38 AMWho's on it?
The night supervisor moves the milk to the back cold room; the technician is on the way.
- 4:10 AMCan you prove it?
The chiller is back in range. Every reading and every reply are on the regional QA screen.
INC-3046Dairy chiller, aisle 3 · too warm
Resolved1:30 AMSafe range 2 °C to 5 °C4:10 AM
- Fan stops, 1:30 AM
- Told, 2:20 AM
- Closed, 4:10 AM
- Condition
- Above 5 °C from 2:05 AM to 3:50 AMhighest 9 °C
- Alerted
- 2:20 AM Store manager, by WhatsApp and SMS2:30 AM Refrigeration technician, after no reply2:38 AM Night supervisor replied
- Resolved
- Milk moved to the back cold room 2:38 AMback in range 3:50 AMclosed 4:10 AM
On record2 alerts1 reply
What goes in
What goes in at your sites.
A sensor in each room
It reads the temperature and the door. Freezers get the cold-rated version.
Set up with you
Each room's range, how long a door may stay open, and who hears first.
Running cold rooms with connected controllers? Explore on-site control
Before you start
Four questions cold-chain teams ask first.
Will it touch our equipment?
Only when you switch it on, room by room, within limits you set. Every room can start monitor-only, and every command is on record.
Do our existing loggers stay?
Where we can connect them, yes. We check each site before we start and fit our own sensors only where they're needed.
Why not a paper log or a basic logger?
A paper log is enough for the inspector, and a logger keeps the numbers. Neither reaches the person who can fix it, tries the next one when nobody answers, or writes down who did what.
Who answers at night, and where is our data?
Your own people: the site's supervisor first, then the next person you name. Your data is hosted on Microsoft Azure in the United States, kept apart from every other customer's, and exported to you on request.
Where to start
Start with the sites that worry you most.
Call
A thirty-minute callYour sites, what goes wrong today, and who answers.Outline
A written outlineWhat we connect, what you already have that stays, and where we start.Your sites
We start with those sitesOur team installs it, sets it up with you and runs it.Results
Your results, on recordWhat it recorded, what it caught, and how fast each one was answered.
Then a written rollout plan and a monthly price per site or per tracked device.
Start with your sites
Making cold rooms, freezers or machines? Sell them connected, under your name