Freezer 1 · Store 14 −21 °C · door closedFreezer 2 · Store 14 −12 °C · store team told
- Freezer 1 · Store 14 −21 °C · door closed
- Freezer 2 · Store 14 −12 °C · store team told
Dark stores and quick commerce
Every freezer and chiller in every dark store, watched every night.
What we monitor
From the first store to the hundredth.
Store 14 · chillersEach against its own range
- Dairy chiller4 °C · 2–5 °C
- Meat chiller1 °C · 0–3 °C
- Fresh chiller7 °C · above 5 °C · store team told
- Beverage chiller5 °C · 2–8 °C
Every new store
A new store's units join the same screen, with the same ranges and the same people to tell.
Every storeMumbai, Delhi and Bengaluru
- Stores on screen
- 31
- Store 31's units reporting
- 6 of 6
- Store 31 · added MondaySame ranges · same people to tell
- Store 32Opens Thursday
Who sees what
One screen for every city. One alert for each store.
- 01Your regional QA or operations head
Every store's freezers and chillers on one screen, new stores included.
- 02The store's own team
The first WhatsApp and SMS when their own unit drifts, and nobody else's.
- 03The technician on call
Told next if nobody answers, with the unit, its reading and how long it has been out.
One night
A freezer fails at 3 AM, before the morning orders. The store knows first.
- 2:40 AMDoes it matter yet?
Freezer 2 stops cooling. It is still at −20 °C, inside its range. Saved, no alarm yet.
- 3:10 AMIs it out of range?
It passes −15 °C. OneIoT starts counting, so a door opened for a picker doesn't wake anyone.
- 3:25 AMWho needs to know?
Still too warm after 15 minutes. The night shift lead gets a WhatsApp and an SMS.
- 3:35 AMWhat if nobody answers?
Ten minutes, no reply. The technician on call is told too.
- 3:40 AMWho's on it?
The shift lead moves the stock to Freezer 1 and pauses those items in the app.
- 5:30 AMCan you prove it?
The freezer is fixed and back in range. Every reading and every reply are on record.
INC-5520Freezer 2 · too warm
Resolved2:40 AMSafe range −25 °C to −15 °C5:30 AM
- Cooling stops, 2:40 AM
- Told, 3:25 AM
- Closed, 5:30 AM
- Condition
- Above −15 °C from 3:10 AM to 5:05 AMhighest −9 °C
- Alerted
- 3:25 AM Night shift lead, by WhatsApp and SMS3:35 AM Technician on call, after no reply3:40 AM Shift lead replied
- Resolved
- Stock moved to Freezer 1 3:40 AMback in range 5:05 AMclosed 5:30 AM
On record2 alerts1 reply
What goes in
What goes in at your sites.
A sensor in each room
It reads the temperature and the door. Freezers get the cold-rated version.
Set up with you
Each room's range, how long a door may stay open, and who hears first.
Running cold rooms with connected controllers? Explore on-site control
Before you start
Four questions cold-chain teams ask first.
Will it touch our equipment?
Only when you switch it on, room by room, within limits you set. Every room can start monitor-only, and every command is on record.
Do our existing loggers stay?
Where we can connect them, yes. We check each site before we start and fit our own sensors only where they're needed.
Why not a paper log or a basic logger?
A paper log is enough for the inspector, and a logger keeps the numbers. Neither reaches the person who can fix it, tries the next one when nobody answers, or writes down who did what.
Who answers at night, and where is our data?
Your own people: the site's supervisor first, then the next person you name. Your data is hosted on Microsoft Azure in the United States, kept apart from every other customer's, and exported to you on request.
Where to start
Start with the sites that worry you most.
Call
A thirty-minute callYour sites, what goes wrong today, and who answers.Outline
A written outlineWhat we connect, what you already have that stays, and where we start.Your sites
We start with those sitesOur team installs it, sets it up with you and runs it.Results
Your results, on recordWhat it recorded, what it caught, and how fast each one was answered.
Then a written rollout plan and a monthly price per site or per tracked device.
Start with your sites
Making cold rooms, freezers or machines? Sell them connected, under your name